BlipSat

Support

Help with the BlipSat app and satellite relay service.

Not for emergencies. BlipSat is not an emergency, SOS, or safety-of-life service. In an emergency, use your device's dedicated SOS function and official emergency services.

Contact us

Email support@blipsat.com and we'll get back to you. Please include the email address on your account and, if relevant, your device type (ZOLEO or Garmin inReach) so we can help faster.

Getting started

BlipSat relays short commands between your satellite communicator (or the app when you're online) and live data sources. Send a command and you'll get a reply back. Common commands:

  • wx KORD — aviation weather (METAR/TAF/D-ATIS). Add -d for plain-English (e.g. wx-d KORD).
  • radar sq KORD — a text weather-radar picture around an airport.
  • mlb / nfl / nba / nhl — sports scores.
  • search <question> — an AI-assisted web-search answer.
  • help — the full command list.

Account & billing

Create or manage your subscription on your dashboard at blipsat.com. Subscriptions are billed through Stripe; use the billing portal on the dashboard to update payment details or cancel.

Deleting your account

You can delete your BlipSat account and its data at any time from the iOS app at Settings → Delete Account, or by emailing support@blipsat.com. Deleting your account permanently removes your account, registered devices, and message history, and cancels any active subscription.

SMS

If you registered a mobile number for the SMS channel, reply STOP to opt out or HELP for help.

Troubleshooting

No reply in the field? Satellite delivery needs a clear view of the sky and can take a few minutes. Verify your device has satellite signal and that your subscription is active.

Sign-in issues? Make sure your email is verified. You can reset your password from the sign-in screen.

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